A storage unit holds those important items you don’t need daily – but are they truly secure? Recent reports reveal that storage facilities without strong security are prime targets for theft. And by “strong security,” we’re talking more than just a sturdy lock on the door. Choosing a facility with solid security features might cost a little extra, but it’s well worth the peace of mind.
This guide will cover two essentials: how to pick a secure storage facility and ways to secure your unit further. With these steps, you’ll have all the bases covered to keep your belongings safe and sound.
What Risks Do You Face With Storage Unit Security?
The UK self-storage industry has grown rapidly, with revenue exceeding £1 billion in 2023 and total space expanding over 8%, now at more than 60 million square feet. Unfortunately, as demand rises, so do risks—making security a top priority for facility owners and renters alike. Here are some common threats to consider:
Break-ins and Theft
Some storage units are vulnerable to theft. While many facilities have solid security, others may lack essential measures, leaving units unprotected. Without on-site staff or security, criminals can enter undetected, using methods like lock-cutting, lock-picking, or even fake keys. Shockingly, regular customers or even employees have sometimes been implicated in storage theft.
Even with on-site staff, facilities without proper CCTV or access control are at higher risk, as thieves can slip in and out without leaving evidence.
Environmental and Fire Damage
The unit’s location and maintenance play a big role in protecting your items. Poor ventilation or insulation can lead to mold, mildew, and rot, damaging belongings over time. Fire is also a risk, especially in facilities without fire alarms or extinguishers—where even a small blaze could put everything at risk.
Lack of Insurance Coverage
While insurance is often available, not all renters opt in. Without it, you might not be able to recover losses if something happens to your belongings.
Digital Security Threats
Just like any business handling customer data, storage facilities may face digital security risks. Facilities lacking firewalls or encryption could leave your personal information vulnerable to hacking or identity theft.
Unreliable Staff
Reliable staff are essential to facility security. Poorly trained or inattentive employees can miss important security checks, increasing the risk of theft or damage. Researching a facility’s reputation and staff training can give you insight into how secure it really is.
How to Choose a Secure Storage Facility
The first way to ensure your things are protected is to check a facility’s security features. Look for facilities that have:
Comprehensive Alarm Systems
Make sure the facility has alarm systems that notify staff immediately if there’s unauthorized access. Some places even offer unit-specific alerts, so you’re notified of any activity around your unit. This is a great feature if you’re storing valuables and want an extra layer of monitoring.
24/7 Video Surveillance
Most reputable storage facilities have CCTV cameras monitoring key areas like entry points, hallways, and common spaces. Ask if the cameras are motion-activated or if they record in high definition—details like this can make a difference if you ever need footage to verify a break-in.
Secure Construction
When you tour the facility, check out the walls. Solid concrete walls are a strong barrier against both intruders and pests. Look for signs of wear, gaps, or damage, as well-maintained walls also help control temperature and humidity inside the unit. If you notice any issues, ask the manager about them.
Fire and Environmental Safety
A good facility should have fire alarms, sprinklers, and proper ventilation to protect items from hazards like fire, mold, and pests. If climate control matters for your items, ask the manager if the unit offers this feature—they should be able to explain how they handle temperature and humidity.
On-Site Security and Patrols
Ask if the facility has on-site security guards or regular patrols. Visible guards and regular checks can deter intruders. If guards aren’t around 24/7, ask how they monitor the facility after hours to ensure everything is secure.
Insurance Options
Even in a secure facility, insurance is a smart addition. Many places offer their own insurance plans, or you can look into adding storage coverage to your current insurance. Review what’s covered, and consider keeping an inventory of your stored items for extra peace of mind.
Smart Technology and Regular Safety Checks
Some top-tier facilities use AI-enhanced CCTV and automated visitor logs to monitor for unusual activity. Ask if the facility performs regular risk assessments to keep security systems updated and identify any weak spots. This proactive approach can go a long way in ensuring your belongings are protected.
How to Secure Your Storage Unit
Even with a secure facility, it helps to be proactive. This means taking deliberate steps to secure your storage unit and its contents. Here are some tips:
Document Everything
Before storing your items, make a detailed inventory. List each item and take photos of valuable or fragile belongings to document their condition. This way, you can track any damage that might occur during transit or storage.
For example, if you’re storing furniture, take photos from different angles to show any scratches or dents. This documentation can also come in handy if you need to file an insurance claim.
Follow Storage Regulations
Each facility has rules about what you can and cannot store. Ask the site manager for a list of prohibited items to avoid any surprises. Commonly banned items include:
- Perishables (which can spoil and attract pests)
- Flammable or explosive materials
- Hazardous waste
- Contraband or stolen goods
- Living things (plants, pets, or people—storage units aren’t for living in!)
Use an Industrial-Strength Lock
Invest in a high-quality, industrial-strength lock, such as a disc or cylinder lock. Your lock is the final line of defense, so avoid flimsy options that can be easily cut or picked.
Sometimes, facilities offer locks for rent or sale. While this may be convenient, it’s best to purchase your own lock from a reputable hardware store or online retailer.
Keep Your Key Secure
Once your unit is locked, keep your key secure and avoid sharing it. Even the storage company shouldn’t have a copy – just like with your house keys, only trusted individuals should have access. If you do have to share your key, change the lock before and after for security.
Additionally, be sure to keep track of where you store your key. Losing it can lead to extra fees and hassle trying to gain access to your unit. Consider keeping a spare key with a trusted friend or family member in case of an emergency.
Use Proper Packing Materials
When packing your items for storage, be sure to use sturdy, protective materials such as cardboard boxes, bubble wrap, and packing paper. Avoid using plastic bags or garbage bags, as they can easily tear and allow moisture in. For more sensitive items, like fabrics or documents, consider using plastic bins instead of cardboard to offer better protection against moisture and pests
Be careful not to overpack containers, as this can cause damage or make them too heavy to handle. Finally, label each box clearly with its contents to make it easier to find what you need later on.
Consider Storage Insurance
Getting insurance is essential to protect your items. Be honest about their value to ensure you’re adequately covered. Some storage facilities offer their own insurance, or you can check if your existing policy covers items in storage.
Henfield Storage: Your Trusted Partner in Secure Storage
With over 15 years of experience, Henfield Storage has become a top choice for secure, convenient storage across the UK. Here’s what sets us apart:
- Top-Tier Security: Advanced CCTV, alarm systems, and secure access provide 24/7 peace of mind for your belongings.
- Flexible Unit Options: From compact lockers to spacious units, we have flexible options to fit every storage need and timeline.
- Packing Materials Available: We offer quality packing supplies to keep your items safe and well-organized.
- Free Collection with Click+Store: Enjoy the convenience of free pickup through our Click+Store service – no facility visit required.
- Prime Locations Across the UK: With accessible facilities in London, Brighton, and throughout Sussex, we’re able to serve a wide array of areas, such as Peckham, Southall, Surbiton, Hendon, Bellingham, and many more.
Don’t let clutter hold you back. Contact Henfield Storage to discover our flexible solutions and let us help keep your belongings secure and accessible. Get a quote and reserve your unit today!